PerfectServe is an intelligent, unified communications platform that connects clinicians in any care setting, across the care continuum, inside or outside of your organization. ---------------------------------------------------THE PERFECTSERVE MOBILE APP LETS YOU:---------------------------------------------------CONTACT COLLEAGUES: Send, receive and forward clinical information safely and securely with any colleague on your hospital’s medical staff.. This includes clinical photos, voice messages and group messages.CALL PATIENTS: Call patients while protecting your caller ID privacy and overcome caller ID block. When you return a patient call, your office number – not a personal mobile number – appears as the caller ID.CHANGE YOUR ON-CALL SCHEDULE: Instantly sign on call, off call or change who is covering for your group. The changes you make take effect immediately.CHANGE HOW YOU’RE REACHED: Select a contact method that has been created to suit your workflow and activate it indefinitely or for a specified period of time (e.g., Mobile Calls and Secure Voice and Text, Secure Voice and Text).CHANGE YOUR STATUS: Automatically trigger a different call routing process based on your status (e.g., “surgery,” “in-hospital,” “with patients”).

ASSIGN PATIENTS: View inpatients assigned to your group and manage which provider is caring for each of those patients. Quickly and easily reassign patients to a different provider in your group so calls and messages route appropriately when Patient-Centered Routing is being utilized.HELP: Access 24/7/365 personal assistance from the PerfectServe Help Center.---------------------------------------------------PLEASE READ BEFORE DOWNLOADING---------------------------------------------------Do not download if you are not a PerfectServe user. If you are unsure if you are a PerfectServe user, please call the 24/7/365 Help Center at 1-877-844-7727.---------------------------------------------------SIGN-IN INSTRUCTIONS---------------------------------------------------Upon your initial sign-in to the PerfectServe mobile app, please use your PerfectServe username and password (enter only the first part of your username – e.g., “jeff.jones”). Also, be sure that “Save Password” is set to “ON” so that you won’t have to sign in every time you launch the app.

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